Troubleshooting and support
Head Shaver Pro 5000 Series Essential shaver with ComfortCut Blades
HS5980/15
Log in or create an account
Register your product
You instantly have access to manuals, tailored support and more. Plus, it's quick and easy.
Manuals and Documentation
- User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - User manual PDF file, 3.2 MB
16 July 2025 - UK Declaration of conformity PDF file, 44.9 kB
12 August 2025 - Localised commercial leaflet PDF file, 1.1 MB
29 October 2025 - EU Declaration of conformity PDF file, 663.0 kB
12 August 2025
Frequently Asked Questions
- How do I remove the shaving heads of my Philips Head Pro?
- What do the symbols on my Philips Head Pro mean?
- My Philips Head Pro is not working
- My Philips Head Pro is making a loud noise
- Why is there no adapter provided with the product?
- What can I use to charge my USB-charging Philips products?
- Where can I find the model or serial number on my Philips Head Pro?
- Can I use my Philips Head Pro while connected to the plug socket?
- How often should I replace the shaving heads of my Philips Head Pro?
- How long does it take to shave my head with my Philips Head Pro?
- My Philips Head Pro is not charging
- How do I use my Philips Head Pro?
- How close of a shave can I expect with my Philips Head Pro?
- Can I use my Philips Head Pro in the shower?
- Can I use the Philips Head Pro if I'm bald for medical reasons?
- Should I shave with or against the direction of hair growth with my Philips Head Pro?
- How often can I use the Philips Head Pro?
- How do I activate the travel lock on my Philips Head Pro?
- Can I use the Philips Head Pro on all hair types and textures?
- How do I clean my Philips Head Pro?
- How do I charge my Philips Head Pro?
- Which foam or gel can I use with my Philips Shaver?
- Can I charge my Philips shaver after every shave?
- I have a nickel allergy. Can I use this appliance?
- Can I travel with my Philips grooming or beauty product?
- Can I replace the battery of my Philips Shaver?
- Why does my product take longer to charge than expected?
Parts and Accessories
-
Shavers
Cleansing brush
CRP338/01
-
USB Cable
CP1788/01
-
HQ87
USB wall adapter
CP1607/01
Troubleshooting & repair
Is your product not working as it should? Find the solution here.
Choose subject
Warranty and service
Check the terms of your warranty and start a product exchange or repair Contacting Philips
We are happy to help you
Suggested products
We guarantee quality for lasting peace of mind
We give products a second chance with refurbishment*
We help you replace parts instead of products*
We take responsibility for our impact
* Applicable only for Personal Care, Mother&Child Care and Household products
- Other business solutions
- Other business solutions
- Lighting
- Automotive
- Hearing solutions More
- Stay up-to-dateStay up-to-date
-
Select country/region
United Kingdom (English)
© Koninklijke Philips N.V., 2004 - 2025. All rights reserved.