Consumer
Products
Body analysis scale

Body analysis scale

Body weight measurement, Body fat and BMI analysis, Syncs with Philips health app DL8780/15

Troubleshooting

How do I select the right user profile on the scale?

The scale is equipped with user-profile recognition and automatically selects the user based on weight when connected to the health app.

  • When the Philips body analysis scale is connected to the app of a user, it will automatically select that user.
  • When the device immediately displays the weight: no user has been recognised and the results have not been stored.
  • When the device shows multiple users: more than one user has been recognised based on your weight. To select the correct user profile, step off the scale. Profiles will be shown alternately; tap on it to confirm the user profile.

Make sure that you select the correct user. Your measurement data will only be transmitted to your Philips HealthSuite app when the correct user has been selected.

The information on this page applies to the following models: DL8780/15 , DL8781/15 .

Not what you are looking for?

Did we answer your question?

If not, contact us.