My Philips coffee maker does not produce the desired coffee strength.
There are several factors that may influence the final strength of the coffee.
Below you can find all causes and solutions.
The paper filter may have collapsed.
A collapsed paper filter will cause the coffee to be weak. Always make sure the filter paper is fitted correctly.
Use of the wrong paper filter size.
Make sure you use the correct filter size for your coffee machine. If you are not sure which filter size is needed please consult the user manual.
Using a permanent filter instead of a paper filter.
If you have switched from a paper filter to a permanent filter, you may perceive a difference in taste. Using a permanent filter might affect the taste of the coffee.
The amount of ground coffee in the filter.
The amount of ground coffee put in the filter influences the coffee strength. In general, 1 level coffee spoon is enough for 1 small cup of coffee. Depending on your strength preference, you can use less ground coffee for a milder taste or more ground coffee for a stronger taste.
Using a grind other than drip-filter grind.
Make sure you use drip-filter grind coffee.
Using the Aroma Control knob in combination with a permanent filter.
Some coffee machines have an Aroma Control knob. This knob allows you to adjust the strength of the coffee to your own taste. If you want to use the Aroma Control knob to determine the right balance between ground coffee and water, do not use a permanent filter. Because of its weight, a permanent filter disrupts the coffee-water balance of the Aroma Control system.
If the above solutions did not help to solve your problem, please contact the Philips Consumer Care Centre in your country.