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    Sleep Solutions

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    Think you may have sleep apnea?  

    FAQS


    Obstructive Sleep Apnea
    Is OSA a long-term condition?

    OSA is a long-term condition, however it is treatable and does not need to take control of your life. A simple medical device can improve the quality and outcome of your life, giving you more energy, a better quality of sleep and eliminating​ snoring.

    Do I have to tell my employer?

    One of the consequences of untreated sleep apnea is that you can become increasingly sleepy during the daytime. If you have a job working with machinery or that is vigilance critical (including driving) then you might have to take time off whilst you start treatment. The DVLA guidance is that if you are excessively sleepy you should not drive until on effective treatment.

    Can I still drive if diagnosed with OSA?

    You must tell DVLA if you have:

    • obstructive sleep apnea which affects your ability to drive safely

    • obstructive sleep apnea syndrome

    Ask your healthcare professional if you’re not sure if your obstructive sleep apnea will affect your driving.

    What should you do if you suspect you may have Obstructive Sleep Apnea?

    It is recommended that you have a sleep study done. Philips can help bring you one step closer to treatment through an efficient and convenient service. Using the Philips Home Sleep Test ensures you get your official sleep apnea diagnosis more quickly. This can provide your doctor with information about how you sleep and breathe, and help the doctor to determine your treatment options.

    What are the potential consequences of untreated OSA?
    If you receive your diagnosis and have been diagnosed with sleep apnea, we advise you to take your diagnosis to your local healthcare professional, who can arrange treatment. This will involve the use of a Continuous Positive Airway Pressure (CPAP) device and a mask (many mask options are available depending on breathing preferences). Please note, Philips cannot guarantee treatment and in some cases, repeat diagnosis may be required.
    Home Sleep Test
    What happens on the test night?

    After completing the pre-sleep questionnaire, connect the device as shown in the user guide and go to bed as normal. The device will record for the duration of the night. In the morning prior to sending the test kit back please also take the time to complete the post-sleep questionnaire. Both the pre- and post-sleep questionnaires​ will help with the analysis of your results.

    What happens if the necessary readings aren't collected in one night?

    There is no need to worry. The test kit has been set up for two nights' worth of testing in case the results have not all been successfully captured on the first night.

    What should I do to ensure optimum conditions for the home sleep test to be as effective as possible?
    Do not change your normal routine. Just ensure you allow an extra few minutes before you would normally go to sleep to attach the device. Ensure you unpack the device upon receipt and read the user guide. In the unlikely event you require further assistance, our expert Sleep Support team are available, Monday to Friday between 08:00 – 19:00 on Freephone 0800 652 0303.
    How does the diagnostic device work?

    A small, portable device monitors your sleep, respiration, oxygen levels, heart activity and number of apnea events (an apnea event is when you stop breathing) experienced whilst you sleep. These are then utilised as an indication to the presence of OSA.

    What is the diagnostic equipment and where else is it used?

    Our portable respiratory monitoring system, Alice Night One, is used by the NHS in many sleep labs and across the world.

    What are the advantages of purchasing a home sleep test?

    Once you proceed with purchasing the home sleep test the test kit will be quickly delivered to your preferred location for you to undertake the study. There will be no waiting time once you decide to take the home sleep test and you will receive your results in 10-14* working days from confirmation of order being received*. In contrast, many clinics in the NHS can have a long waiting list and severe delays within their sleep services.

    How credible are the results?

    An NHS-experienced Clinical Sleep team will analyse your results and diagnosis will be provided by an NHS Sleep Consultant.

    Delivery
    How does the delivery/collection process work?

    Within 2 working days of purchasing the home sleep test, you will receive a phone call from a member of our Sleep Support team in Chichester, West Sussex to arrange delivery of the test kit. Both delivery and pick up of the test kit will occur by courier.

    Does it need to be signed for?

    Yes, the delivery does need to be signed for.

    Can I specify a delivery/collection time and place?

    Within 2 working days of purchasing the home sleep test, you will receive a phone call from a member of our Sleep Support team in Chichester, West Sussex to arrange delivery of the test kit. We will work with you to organise an appropriate day for delivery and collection. Unfortunately, we are unable to specify the time at present for our deliveries and collections.

    How big will the package be?

    The test kit is the size of a small laptop.

    What happens if I miss the delivery?

    The courier will attempt redelivery. If this is also unsuccessful, the test kit will be returned back to us. If the test kit is sent back to us following an attempt to redeliver, we will contact you to rearrange another delivery.

    Sleep Support Team
    How and when can the dedicated Sleep Support team be contacted?
    Please call 0800 652 0303. The Sleep Support Team are available Mon – Fri, 08:30 -19:00. If you are calling out of hours, please leave a message and team will aim to get back to you the next working day.
    How soon will the sleep support team take to contact me?
    A member of the Sleep Support Team will ring to arrange a delivery date within 2 working days of receipt of the request.
    Test Results
    How do I receive my results?

    Within just 10-14* working days from confirmation of order being received, you’ll receive your personalised digital diagnosis report, informing you of your OSA status.

    What should I do once I've received my diagnosis?

    On receipt of your diagnosis, please contact your doctor for medical advice and discussion about the next steps.

    What level of feedback will I have on my sleep?

    The diagnosis report will include a detailed summary of your home sleep test results, including: your total time spent in bed, the type of respiratory apnea events you experienced overnight, your heart rate statistics, your snoring statistics (the total percentage of your night spent snoring), your oxygen saturation levels, and the time spent in a Cheyne Stokes breathing pattern. Click here to see an example of the diagnosis report.

    Will there be charts included?

    Yes, a graph will be included with your diagnosis report.

    Who is the Sleep Consultant who will be confirming my diagnosis?
    Our Sleep consultant is a Consultant anaesthetist based at Bradford NHS Trust and the Yorkshire Clinic and he has been running clinics for sleep apnea patients since 1998. He has been working with our Sleep Support Team since 2004 and he will be the consultant that will be making the formal diagnosis.
    How does the home sleep test work?

    The home sleep test will be monitoring your breathing throughout the night, along with your oxygen levels and we will be able to identify certain respiratory-related sleep disorders.

    What happens after the diagnosis?
    If you receive your diagnosis and have been diagnosed with sleep apnea, we advise you to take your diagnosis to your local healthcare professional, who can arrange treatment. This will involve the use of a Continuous Positive Airway Pressure (CPAP) device and a mask (many mask options are available depending on breathing preferences). Please note, Philips cannot guarantee treatment and in some cases, repeat diagnosis may be required.
    *T&Cs apply