Troubleshooting My Philips Wake-up Light is not charging my iPod/iPhone If your Philips Wake-up Light is not charging your iPod/iPhone, this can be due to several reasons. Please check the following if you experience this problem: iPod/iPhone placement Your iPod/iPhone may not be properly placed in the iPod/iPhone station. Make sure you place the iPod/iPhone correctly in the iPod/iPhone station. Wake-up Light placement The Wake-up Light may not be properly placed on the base. Make sure that the mains cord and/or the antenna are not stuck between the base and the Wake-up Light. Power Make sure that the plug of the Wake-up Light is properly inserted in the wall socket and that there has not been a power failure.