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Products

PerfectCare Pure Steam generator iron

Max 5 bar pump pressure, 180 g steam boost, 1.5 l fixed water tank GC7619/20

Troubleshooting

My Philips Iron beeps and the orange Anti-Calc light flashes

If your Philips Iron beeps and the orange Anti-Calc light flashes, find out possible causes and solutions below.

The Anti-Calc cartridge has run out

If the Anti-Calc cartridge has run out, please replace it. The Anti-Calc cartridges are available to purchase from our online shop.

You can temporarily use demineralised water or descaled water from the Philips IronCare (GC024) in order to keep using your Philips Iron. Please follow the steps below to do this:

  1. Leave the empty cartridge in the compartment
  2. Pour away any tap water you were using
  3. Fill the tank of your Philips Iron with demineralised water (this will be detected by the sensor inside the tank and then all iron functions will be restored).

The Anti-Calc light keeps flashing after a cartridge change

Your steam iron was plugged in during a cartridge change. Please unplug the iron, take the cartridge out and then put it back in. This will reset the Anti-Calc.

Please make sure that your Philips Steam Iron is always unplugged before replacing the cartridges.

The Anti-Calc light flashes every couple of weeks and there is a beeping sound

The Anti-Calc cartridge might not be placed firmly in your Philips Iron. Please make sure that the cartridge is placed firmly in the device. The lifetime of your cartridge will also become much longer this way. Please follow these steps to place the cartridge in your steam iron:

  1. Unplug the device
  2. Remove and replace the Anti-Calc cartridge and press it firmly into your steam iron.

Note:

If the issue continues, it might be that the water hardness in your area is high. Your iron will detect the calc in the water and give the Anti-Calc alert. We recommend that you use demineralised water for ironing.

The information on this page applies to the following models: GC7619/20 , GC7635/30 .

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