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Products

Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalised coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9924/14

Troubleshooting

How to turn off Philips Sonicare app location services

You can turn off location services for the Philips Sonicare app in the settings menu on your smartphone. Follow these instructions to turn off location services for iOS and Android.

Instructions to turn off location services on iOS

  1. Go to Settings on the home screen of your iPhone.
  2. Tap Privacy.
  3. Tap Location Services.
  4. Look for the Philips Sonicare app and disable location services.

Instructions to turn off location services for Android

You can only disable location services if you use Android 8.0 and above.

  1. Go to Settings on the home screen of your Android phone.
  2. Tap Security & Location.
  3. Tap Location.
  4. Look for the Philips Sonicare app and disable location services.

The information on this page applies to the following models: HX9924/14 , HX9924/44 , HX9954/53 .

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