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    Philips Support

    How do I connect to my Philips Avent Baby Monitor?

    Published on 31 August 2022
    If you are wondering how to connect to your Philips Avent Baby Monitor, please read the following guidelines below.

    Which type(s) of Wi-Fi router is the Philips Avent Connected Baby Monitor compatible with?

    The Philips Avent Connected Baby Monitor is compatible with any 2.4 GHz Wi-Fi router and it is the only spectrum that the product is compatible with at this time.
     

    Does the Philips Avent Connected Baby Monitor work without Wi-Fi?

    Yes, the Philips Avent Connected Baby Monitor comes with a dedicated 4.3" full-colour display that allows parents to monitor their child at home without connecting to Wi-Fi Internet.
     

    What is the privacy mode on my Philips Avent Connected Baby Monitor?

    Privacy mode allows you to temporarily disable the camera's live feed to the app. You can still monitor your baby from the parent unit in the selected mode. To turn on privacy mode, press the mode and sensitivity key, select the privacy mode and turn it on. 
     

    Do I need to pair the baby unit and the app again if I wish to connect the baby monitor to another mobile device?

    Only one admin account is authorised to be used with the monitor, so pairing is only needed once for the admin account. However, it is possible to connect the baby monitor to someone else's mobile phone. If you wish to share the same access with someone else, please use the same administrator account to log in to the app. Setting up the app on another device with a different account will automatically disconnect the previously connected user. If you do not wish for the other person to have full access rights, please invite them to log in as a guest user. There are certain rights/limitations that guest users have. Guest user accounts cannot access push notifications and voice recording, or modify the account.

    How many people can watch the video live stream from the Philips Avent Connected Baby Monitor at the same time?

    Up to 3 reviewers from the app and 1 from the parent unit can connect to the baby monitor at the same time. You can share the video from the baby monitor with other people by sending them an invitation.
     

    I have lost my smartphone. How can I prevent strangers from accessing my Philips Avent Baby Monitor?

    Log in to the app from another smart device and delete your account. If you are the only administrator, this will disconnect all guest users of the app from the baby monitor. You can also reset the baby monitor to disable all connections to the device you lost. Long-press the on/off button of the baby unit for 10 seconds to reset.
     

    Does the Philips Avent Connected Baby Monitor work in low light?

    Yes, the Philips Avent Connected Baby Monitor will automatically turn on high-quality night vision, allowing you to see your baby in the dark.
     

    The information on this page applies to the following models: SCD921/26 , SCD923/26 .

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