How to claim:
Try a Philips Lumea product and if unsatisfied, simply return the product with your original receipt within 100 days of purchase to receive your money back in full.
1. Click to download and print the claim form below.
2. Complete the form, including the reason that you aren’t satisfied, please provide as much detail as you can to help us to improve our products.
3. Post the completed form with the original receipt or Amazon invoice to the freepost address below within 100 days of purchase:
OLYMPIC SHAVER CENTRE
Freepost RSGT XTGR GBSJ
Calverton Business Park
4. You will receive your money back within 28 days of us receiving your product.
Offer valid on new and refurbished models: BRI955/00, BRI921/00, BRI922/00, BRI920/00, BRI923/00, BRI949/00, BRI957/00, BRI958/00, BRI940/00, BRI944/00, BRI945/00, BRI947/00, BRI948/00, BRI955/01 and BRP958/00. Product codes can be found on the packaging or on the base of the product
For further support please contact our Consumer Care team on 02079 49 02 40 who will be happy to help from Monday - Friday: 08:30 am - 8:00 pm or Saturday: 09:00 am - 6:00 pm.