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      Philips headphones app

      For iOS and Android

      Philips Headphones App allows you to take full advantage of your headphones' potential. You can access all the features that will give you the best audio experience from your mobile device.

      Download the app:

      L4 fidelio headphones connected to Philips Headphones App

      Get more from your headphones

      App features

      Click for more

      To customize the selectable noise control modes on your headphones

      Allows you to set a timer to turn off the headphones.

      Audio pauses when the sensor detects you have removed the headphones from your ears. Audio resumes when the sensor detects you have replaced the headphones.

      Whatever you love, love it your way! Four presets let you choose how your headphones sound based on what you’re listening to.

      Achieve a near real-time experience with minimal latency when playing the games and videos. Please note the reception distance may be reduced.

      Allows you to hear your own voice during calls

      Activate awareness mode via your headphones or the app if you want to have a conversation, listen for announcements, or hear the sounds of the street. The app lets you control how much noise your headphones let in.

      Allows you to see the model number, MAC Address and software update status. You can use this section to update your headphones' software.

      No more searching on support pages—the app links you straight to the correct user manual for your headphones! Get instant access to troubleshooting tips, and the general dos and don’ts for using your headphones.

      Are my headphones compatible?

      The Philips Headphones app is compatible with our most recent headphones. It is available in 23 languages including Dutch, English, French, Spanish, Russian, Arabic, Hebrew, Korean, Japanese, and Mandarin.

      FAQ icon

      Your questions, answered

      How do I connect my Philips headphones to the Philips headphones app?

      Switch on Bluetooth on your phone. Select your headphones from your phone's Bluetooth menu. Once your headphones are connected, the connection to the app is automatically established.

      What are some common connection issues with iOS?

      iOS Bluetooth has three states: Fully enabled, Partially enabled, and Off. It's important to ensure that your phone's Bluetooth is in the 'Fully enabled' state for proper headphone pairing and connection.

      Also, during app onboarding, the app prompts you to grant Bluetooth permission for app usage. It’s important for you to select “OK.” If you select “Don’t allow,” the same pop-up will appear again later. You'll be able to proceed with the app only after you select “OK".

      Finally, it’s important not to change the default headphone model name under device settings, as the app's auto-detection of your headphones will not work. In that case, you'll need to manually select your headphone model on the app for it to work perfectly.

      What are some common connection issues with Android?


      During app onboarding, the app prompts you to allow headphone connection. It’s important to select ‘Allow’. Older Android versions (<12) may ask for Location and Storage permissions to be granted. These permissions are necessary for proper app operation.

      Are my headphones compatible with the Philips Headphones app?


      Please refer to the following list to see if your headphones are compatible with the app:

      Philips support is here, contact

      Need support for your older models

      Help me find the number
      Find my product number
      Where can I find my product number?

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