1
Products

SENSEO® Quadrante Coffee pod machine

Adjustable tray height, Star White, Strength select function HD7864/11

Troubleshooting

How to descale my SENSEO® Quadrante

Descale your SENSEO® Quadrante regularly to ensure great-tasting coffee at the right temperature. Watch our instructional video or read the following instructions to descale your SENSEO® Coffee Machine.

Play Pause

Prepare the descaling procedure

  1. Pour half a bottle of liquid descaler into the empty water tank
  2. Fill the water tank with fresh water
  3. Place the water tank back onto your SENSEO® Quadrante

Start the first descaling cycle

  1. Press the power button to turn on your SENSEO® Quadrante
  2. Place the 1-cup pod holder with a used coffee pod inside it into the coffee machine. Close the lid and make sure it is properly locked
  3. Place an empty jug under the coffee spout to collect the descaling mixture
  4. Press the 2-cup button and let it run. Repeat this step until the water tank is completely empty

The first descaling cycle is now finished. Continue with the second descaling cycle. Note: Never interrupt the descaling process

switch SENSEO Quadrante on

Start the second descaling cycle

  1. Pour the other half of the bottle into the water tank
  2. Fill the water tank with fresh water and place the water tank back onto your SENSEO® Quadrante
  3. Replace the 1-cup pod holder with the 2-cup pod holder and another used coffee pod. Close the lid and make sure it is properly locked
  4. Reposition the empty jug under the coffee spout
  5. Press the 2-cup button and let it run. Repeat this step until the water tank is empty

All descaling cycles are now finished. Start rinsing the appliance to remove any descaling solution.

mix citric acid solution

Start the rinsing cycle

  1. Replace the 2-cup pod holder with an empty 1-cup pod holder. Close the lid and make sure it is properly locked
  2. Rinse the water tank under the tap
  3. Fill the water tank with fresh water up to the maximum indication
  4. Place an empty jug under the coffee spout
  5. Press the 2-cup button to start rinsing. Repeat this step until the water tank is empty
1-cup pod holder

Complete the rinsing cycles

  1. Rinse the water tank under the tap
  2. Fill the water tank with fresh water up to the maximum indication
  3. Place an empty jug under the coffee spout
  4. Press the 2-cup button to start rinsing. Repeat this step until the water tank is empty

You have now successfully completed the descaling procedure. Your SENSEO® Quadrante is now ready to brew that perfect cup of coffee again.

Close the lid

Step 5: collect the descaling mixture

Put a bowl with a capacity of at least 1500 ml under the spout to collect the descaling mixture.

collecting the descaling mixture

Step 6: press the 2-cup button

Press the 2-cup button and let the machine operate.

Repeat this until the water tank is empty.

Empty the bowl and place it back under the spout.

Pressing the 2-cup button

Step 7: second descaling cycle

Repeat steps 2-6 once more.

Note:
Do not refill the water tank with used hot water or the used descaling mixture.
To descale properly, you have to use 2 litres of descaling mixture.

Step 8: rinsing cycle

Rinse the water tank with tap water and fill it up to the MAX indication with tap water.

Repeat steps 3 to 6 once more.

Step 9: second rinsing cycle

Rinse the water tank with tap water and fill it up to the MAX indication with tap water.

Repeat steps 3 to 6 once more for the last time.

When the water tank is empty, the descaling procedure is finished.

Step 10:

Clean the coffee spout, the cover of the coffee spout, the coffee collector, the pod holders and the water tank.

You can clean in the dishwasher or with hot water and some washing-up liquid.

Cleaning SENSEO Quadrante parts

The information on this page applies to the following models: HD7864/11 , HD7864/81 , HD7864/61 , HD7863/80 , HD7860/60 . more less

Not what you are looking for?

Did we answer your question?

If not, contact us.