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    Products

    Multigroom series 3000 10-in-1, Face and Hair

    10 tools, Self-sharpening steel blades, Up to 60-min run time, Rinseable attachments MG3740/13

    Troubleshooting

    My Philips Nose Hair Trimmer does not work

    If you have a Philips Nose Hair Trimmer or Multi Groomer with a nose hair trimming attachment that does not turn on or perform well, try our troubleshooting advice to resolve this issue yourself

    Battery has run out

    It is possible that the battery of your nose hair trimmer has run out. To confirm this, perform the following actions:
    1.  Switch your nose hair trimmer off.
    2.  Detach the trimming head and switch on the trimmer.
    3.  Is the motor running and pin rotating? If no, the battery of the trimmer has run out. 
    4.  Reattach the head to the trimmer and recharge the nose hair trimmer. 
    While charging your groomer, make sure that you use the original charger that came with your device. For further charging instructions, please refer to the user manual. 

    **Trimmers with disposable batteries**
    If you own a nose hair trimmer that runs on disposable AA batteries, it may be time to replace these. To solve this issue simply replace the battery with a new one. When replacing the battery, make sure that the + and - poles of the battery point in the right direction. 
    Battery Philips Nose Hair Trimmer

    Cutting unit is blocked

    If you have confirmed that your nose hair trimmer is charged, then it may not be working because it is dirty. Follow our cleaning advice below.
    1. Switch on your nose trimmer and rinse the trimming head of the nose hair trimmer with lukewarm water. Then switch the appliance off again.
    2. If rinsing the trimming head under the tap is not sufficient, immerse the trimming head in a glass with warm water for a few minutes. Do not put the handle of the trimmer in the water, as this can damage its internal machinery.
    3. If this does not help, detach the nose hair trimmer attachment and soak this part separately in water for 8 hours.
    4. Carefully shake off excess water and let the trimmer air dry. 
    For best results, clean your Philips Nose Hair Trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months.
    If you have tried the advice above but your nose trimmer still does not work, then please contact us for further assistance. 

     
    Cleaning Philips Nose Hair Trimmer

    The information on this page applies to the following models: MG3740/13 , MG7715/13 , NT3160/15 , MG3758/13 , MG3710/33 , MG5730/33 , MG3747/33 , MG3722/33 , MG3720/33 , MG3710/13 , NT5171/15 , MG7710/13 , MG5730/13 , MG3747/13 , MG3720/13 , MG3720/15 , MG3740/15 , NT1150/10 , NT3160/10 , NT5180/15 , NT9145/11 , NT9125/15 , NT9130/16 , NT9130/40 . more less

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