If your Philips AquaTrio leaves water traces on the floor, this may have several causes. Please check all possible causes below.
Troubleshooting
My Philips AquaTrio leaves water traces on the floor
You have moved the appliance sideways
In order to prevent water traces on the floor, only move the appliance back and forth.
You have moved the appliance across a threshold while it was switched on
Make sure the mopping brushes of your Philips AquaTrio stay in contact with the floor. Switch off the appliance before you pull it over a threshold to prevent water traces on the floor or to prevent water from splashing from the mopping nozzle.
You have moved the appliance with its nozzle touching the floor while it was switched off
If you want to avoid water traces on the floor, carry the appliance by the carrying handle or by tilting it so that the appliance rests on the wheels for easy transport.
You lifted the appliance from the floor immediately after you switched it off
After you switch off your Philips AquaTrio, move it back and forth a few times to remove the liquid that is present between the two mopping brushes. If you switch off the appliance and lift it up immediately afterwards, the water that was present between the brushes leaves a trace of water on the floor.
The wheels are blocked
Check the condition of the wheels regularly and remove the dirt that blocks the wheels.
Did these steps not solve the issue? Please contact us for further assistance.
5. The wheels are blocked
Check the condition of the wheels. Remove the dirt that blocks the wheels.
If the above answer did not help to solve your problem, please contact the Philips Consumer Care Centre in your country.
