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Products

Avent DECT Baby Monitor

100% private connection, Night light and lullabies, Talkback function SCD506/05

Troubleshooting

I can't hear my baby using the Philips Avent Baby monitor

Use this troubleshooting guide if you can't hear your baby using the Philips Avent Baby monitor.

1. Check parent unit

Cause
The volume of the parent unit may be set too low or switched off

Solution
Increase the volume on the parent unit

Go to the next section if this did not solve the issue.

2. Check microphone

Cause
The microphone sensitivity level of the baby unit may be set too low.

Solution
Increase the microphone sensitivity level with the “Sensitivity button” or “Sensitivity option” in the menu of the parent unit.

Go to the next section if this did not solve the issue.

3. Units are out of range

Cause
The baby unit and the parent unit may be out of range of each other.

Solution
Place the units next to each other and test again.

Contact Customer Service if this troubleshooting guide did not solve the issue.

The information on this page applies to the following models: SCD506/05 , SCD560/01 , SCD580/01 , SCD570/01 , SCD505/00 , SCD505/01 , SCD535/00 , SCD525/00 , SCD510/00 , SCD520/00 , SCD530/00 . more less

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