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    Philips Support

    Why does my product take longer to charge than expected?

    Published on 13 May 2024
    The estimated charging time for your product is based on charging with a 5 V, equal to or higher than 1 A, USB adapter. Most USB adapters will provide sufficient power to charge the product within the specified time. If an adapter with a lower power rating is used, charging can take longer.

    To ensure the correct charging time, we recommend using a 5 V, 1 A USB adapter.

    Don't have one? You can obtain a suitable adapter from Philips (for example, the HQ87 IPX4 USB adapter) via www.philips.com/support.

    The information on this page applies to the following models: QP1324/30 , S7887/78 , MG5920/15 , MG9550/15 , MG9540/15 , MG7940/75 , MG7940/15 , MG7920/15 , MG5950/15 , MG5940/15 , QP4631/65 , BG3007/01 , BG5021/16 , QP1324/20 , BG3017/01 , BG3027/03 , BG3027/05 , QP2824/30 , BT3234/15 , S7886/55 , S7885/63 , S7882/54 , S5898/50 , S5887/13 , S5885/69 , S5884/35 , MG5930/15 , S7886/58 , S7882/55 , QP2724/30 , S7887/58 , QP2734/20 , S5884/69 , S8692/35 , S7886/63 , S5898/35 , S5898/25 , S5887/50 , S5887/10 , S5885/35 , S5885/25 , BRL126/00 , BRL136/00 , BRL146/00 , BRL176/00 , X5004/00 , QP4530/30 , X5006/00 , QP2724/15 , QP2824/20 , QP2724/20 , QP2834/20 , S7885/55 , S8697/55 , S8697/35 , S8696/35 , S7887/63 , S7887/55 , S7887/35 , S7886/78 , S7886/35 , BT3233/15 , BT3238/15 , BT1216/15 , S5880/50 , S5884/38 , S5887/35 , S5887/69 , S5889/11 , S5898/79 . Click here to show more product numbers Click here to show less product numbers

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