If your Philips Head Pro makes a loud noise when you switch it on, incorrect assembly is the most likely cause. A Head Pro (re)assembled incorrectly (after cleaning, for example) will emit a rattling noise when used.
Please follow the instructions below to ensure that your Head Pro has been (re)assembled correctly.
Each shaving head consists of a cutter and a guard, with an individual retaining ring to hold it into the shaver unit (otherwise known as the shaving head holder). Each cutter and guard forms a unique set, so always try and return each cutter to its respective guard after cleaning. Place the cutter into the guard with the blades facing downwards.
Put the shaving heads back into the shaving unit and use the retaining rings to lock them firmly into place.
For detailed instructions on removing and reattaching the shaving heads, please refer to FAQ: How do I clean my Philips Head Pro?
If you have assembled your Head Pro correctly and it still makes a loud noise, it may be damaged. Please request a repair or exchange for your shaver.
The information on this page applies to the following models:HS5980/15 , HS7980/15 , HS9980/15 .