Place the coffee pods with the convex side downwards in the centre of the pod holder to ensure a good coffee flow.
The foam or crema layer of your SENSEO® coffee may decrease over time. There are several solutions to try and solve this issue yourself. Use the below tips to improve the crema layer of your SENSEO® coffee.
Place the coffee pods with the convex side downwards in the centre of the pod holder to ensure a good coffee flow.
Disassemble the coffee spout and clean all parts using the dishwasher or with washing-up liquid and hot water.
A clogged pod holder might decrease the quality of your SENSEO® crema layer. Follow these instructions to clean the pod holder:
Cleaning instructions
Descale your SENSEO® coffee machine at least every three months to keep your machine free of limescale. Make sure to place the pod holder in the coffee machine before descaling. You can find detailed instructions in the user manual that came with your SENSEO® coffee machine.
If none of these steps solved the issue, please contact us for further assistance.