How to find the product number/model number of the TV?

The model number can be found on the backside of the TV.

While watching a TV channel, press ‘1 2 3 6 5 4’ on the remote control of the TV, just as fast as when selecting a channel.

A menu will appear showing the model number on the first line.

Exit the menu with the “Home” button.

1:
Press the “Home” button on the remote control. Select the option [Help] at the bottom row of the screen and press “OK

Select the option [Contact info] and press “OK”.

A screen will appear showing the model number among other information that can be useful when contacting Consumer Care