• Lower Price

  • 2 year warranty

  • Less Waste

0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    What features does my connected Saeco Espresso Machine support?

    Published on 04 March 2025
    The Saeco Espresso Machines with built-in Wi-Fi connectivity are enabled to connect directly to the Internet without the need for an app on your mobile device. This connectivity feature opens up a world of new functionalities. Automatic software updates are planned a minimum of twice a year to ensure the constant enhancement of machine performance and security improvements, enabling new features and providing continuous content updates. Built-in Wi-Fi connectivity is there to enrich your experience and help you get the very best out of your machine.

    Below, you can find the most important features that are released by SW version/date.

    By connecting your machine to your Wi-Fi network and creating a "My Saeco" account, you can experience the full functionality of the machine.

    The below services are subject to change, and over time new countries or functionalities can be unlocked, so always keep your machine software up to date. Updating is essential to safeguarding your privacy and ensuring the proper functioning of your machine.

    Tip for your machine to keep receiving updates automatically:
    Make sure that the machine stays plugged in and connected to Wi-Fi, agree to the privacy policy, enable your "My Saeco" account and select the “Receive Automatic update” function.

     

    In the 02.00.00 release, we have enhanced machine performance and made security improvements.

    What's new: 

    What's new: 

    • Attentiveness: Taste suggestion
      Based on your everyday use, your machine with analyse and suggest drinks similar to your most brewed ones via notifications on the screen.
    • Roaster settings
      Based on the roaster brand and product name, the machine can adapt the technical settings to extract the best flavour from these type of coffee beans. This feature is integrated with the existing features BeanMaestro, BeanGuide, CoffeeMaestro and GrinderSetting.
       
    • Autostart screen
      The appliance can offer three different home screens:
      - Default drinks
      - Profile list
      - The latest profile used
      Based on user behaviour, the appliance will automatically change the home screen. The option to confirm or refuse the new recommended home screen is offered via a mini pop-up . The preferences can always be adapted in the machine menu via "Settings", "Machine settings", "Home screen".
       
    • Smart tips
      A new "Smart tips" card was added into the "Machine settings" tile. In this card you can: 
      - Find the description for each of the available features.
      - Enable/disable the attentiveness messages of the features 1 by 1.

    What's new: 

    • Consumer coffee ritual is monitored and the UI will display a notification to use the drink which is often used at a specific moment of the day (morning/afternoon/evening and night)
    • The HygieSteam notification has been improved to enable you to clean your milk system directly after a milk drink.
    • Redesigned BeanGuide and BeanMaestro, BeanMaestro is now also available on GranAroma Deluxe
    • Revised UI/UX design and management of cards asset
    • Support guide added extra support functions.
    • Added new country Israel*

    Hebrew language, Amazon linking and replenishment services, and Shop functionality are not supported.
    Bug fixes: 

    • Further performance improvements have been introduced. 

    What's new:

    • New look and feel for notifications for Special Recipes, and new recipes are presented in a drinks list.
    • Privacy Notice and Terms of Use – you can always find the latest version.
    • The "My XELSIS & My GranAroma card" has been updated and more information is displayed on the card.
    • The "Support card" has been updated and now provides two inner cards, "Find support" and "Data Sharing".

    Bug fixes:

    • Further performance improvements have been introduced.

    What's new:  

    • Wake-Up timer has been added. Start brewing your coffee as soon as you walk into the kitchen thanks to the Wake-Up timer. Once you've set an alarm, your machine will automatically turn on at a specific time. 

    • Amazon Alexa feature has been extended with voice command capabilities. Using them, you can now turn your machine on and off and brew standard recipes. Please note the regional availability of this feature: see Footnote3. 

    • Iced Coffee has been added to the standard drinks view. 

    • Turkish language and country have been added. 

      

    Bug fixes:  

    • Further performance improvements have been introduced.  

     

    added new language: 

    -Türkiye 

    Several software improvements implemented:
    - Bean maestro card added in Saeco GranAroma Deluxe.

    New feature:
    - Bean Guide, a new feature that helps you to find the coffee beans to suit your taste. 

    added new language:
    - Slovenia

    - added recipes/date: 14-12-2022
    New special winter recipes added (only accessible with a "My Saeco" account)
    (Irish coffee, Mochaccino, Salted Caramel Latte and Café Exotica)

    Improvements:
    - Several software improvements implemented.

    - added feedback card
    We invite consumers to share their feedback on the user interface/machine at www.saeco.com/feedback 

    - Improved UX
    For reoccurring on-screen instructions, we offer the option to save by default and thereby skip some repetitive steps, e.g. in the HygieSteam function.

    France, Germany, Italy and Spain.
    Voice commands using Alexa are currently available in the local language in France, Germany, Spain and Italy. In most other countries, voice commands can be executed in English. The Alexa features are subject to change or withdrawal at any time without notice. 
    Contacting Philips

    We are happy to help you

    Contacting Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.