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    garment care promotion masthead

    Garment Care
    60 day
    money back guarantee

    100% Satisfaction or your Money Back

    We want you to be satisfied with your Philips products, however, if after using your product you aren’t satisfied for whatever reason then we’re offering a money back guarantee on eligible Philips Electrical products as listed below† 

    How to claim:

    Try any of the included Garment Care products for at least 3 weeks and if unsatisfied, simply return the product with your original receipt within 60 days of purchase to receive your money back†


    1. Click to download and print the claim form below.
    2. Complete the form, including the reason that you aren’t satisfied, please provide as much detail as you can to help us to improve our products.
    3. Post the completed form with the original receipt to the Freepost address below within 60 days of purchase:


    Olympic Shaver (PHILIPS MBG)

    Freepost RSGT XTGR GBSJ

    Units 6 - 8

    Calverton Business Park

    Hoyle Road



    NG14 6QL


    4. You will receive your money back within 28 days of receipt of product.


    Offer valid all PerfectCare Steam Generators and Steam irons, including product series GC49XX, GC50XX, GC87XX, GC96XX, GC79xx,. Offer excludes the PerfectCare Pure Steam Generator Iron series GC76XX. Product codes can be found on the packaging or on the base of the product, for further support please contact our Consumer Care team on 02079 49 02 40 who will be happy to help from Monday - Friday: 08:30 am - 8:00 pm or Saturday: 09:00 am - 6:00 pm.


    Claims must be received within sixty (60) days of the date of purchase. Open to mainland UK residents 18+, excluding Northern Ireland. Retain original receipts to claim. Limit 1 claim per product. Strict eligibility requirements apply.