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    Philips Support

    My Philips Tower Fan produces a strange smell

    Published on 19 April 2023
    If your Philips Tower Fan emits a strange smell, find possible causes and solutions below.

    There is a plastic smell during the first use

    The first few times you use your appliance, you may smell a plastic scent — this is normal for new appliances. However, if the fan produces a burnt smell, turn it off, unplug it from the wall socket and contact us for further assistance through philips.com/contact.

    The aroma pad needs to be replaced

    Your tower fan is equipped with an aroma diffuser to use with essential oil. The scent of essential oil could change or become weaker after applying it for a while. When it gets dirty or becomes less aromatic, please replace it with a clean cotton pad that meets hygiene standards.

    If the solutions above do not help, contact us for further assistance.

    The information on this page applies to the following models: CX5535/11 .

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