Get exactly the support you need
Frequently Asked Questions
Do you have a question about using your product? Find the most frequently asked questions here.
- Is my Philips Sonicare AirFloss charger compatible with Sonicare toothbrushes?
- Can I use my Philips Sonicare Toothbrush in the shower?
- Can I use my Philips Sonicare charger with other toothbrushes?
- How long should my Sonicare toothbrush battery last?
- What are the brushing modes for my Sonicare toothbrush?
- Which accessories are available for my Philips Sonicare Toothbrush?
- Which brush head fits my Philips Sonicare Toothbrush?
- How can I use the brushing guidance in the Sonicare App?
- In which countries is the Philips Sonicare App available?
- Can I replace the battery of my Sonicare toothbrush?
- What do the battery status lights on my Philips Sonicare Toothbrush indicate?
- Why does my Philips Sonicare app require permissions?
- In which countries is the Philips Sonicare For Kids app available?
- Can I switch devices when using the Philips Sonicare For Kids app?
- How can I recycle my Philips Sonicare Toothbrush?
- How to use my Philips Sonicare Toothbrush
- How to use my Philips Sonicare Toothbrush with braces
- How do I clean my Sonicare toothbrush?
- How to charge my Philips Sonicare Toothbrush
- How to recalibrate Philips Sonicare toothbrush pressure sensor settings
- How to connect my Philips Sonicare Toothbrush with the Sonicare App
Troubleshooting
Is your product not working as it should? Find the solution here.
- Device (3)
- Vibration (2)
- Power/ Charging / Battery life (1)
Manuals and Documentation
- User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 248.5 kB
14 March 2016 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 733.5 kB
06 May 2015 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 733.5 kB
06 May 2015 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 628.5 kB
18 January 2017 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - User manual PDF file, 972.7 kB
12 April 2016 - EU Declaration of Conformity PDF file, 1.3 MB
25 July 2019 - Leaflet Version: 15.2.1
PDF file, 1.3 MB
19 July 2019 - Eco passport PDF file, 1.3 MB
04 October 2017