Troubleshooting and support
ExpertClean 7500 Sonic electric toothbrush with app
HX9631/16
HX962K
Selected colour
Black
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Register within 90 days after purchase and get an extended warranty (conditions may apply).
Manuals and Documentation
- User manual PDF file, 2.8 MB
28 October 2020 - User manual PDF file, 2.8 MB
28 October 2020 - User manual PDF file, 11.1 MB
28 October 2020 - User manual PDF file, 11.1 MB
28 October 2020 - User manual PDF file, 11.1 MB
28 October 2020 - User manual PDF file, 4.2 MB
28 October 2020 - User manual PDF file, 4.2 MB
28 October 2020 - User manual PDF file, 4.2 MB
28 October 2020 - User manual PDF file, 4.2 MB
28 October 2020 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - User manual PDF file, 8.9 MB
08 October 2024 - UK Declaration of conformity PDF file, 46.1 kB
19 December 2024 - Localised commercial leaflet PDF file, 652.0 kB
05 May 2025 - EU Declaration of conformity PDF file, 674.0 kB
19 December 2024
Frequently Asked Questions
- How do I register my Sonicare toothbrush?
- How do I disable the Sonicare brush head reordering service?
- Do I need an Alexa device to reorder replacement brush heads for my Sonicare?
- How do I reorder Sonicare replacement brush heads with Alexa?
- How can I recycle my Philips Sonicare Toothbrush?
- What do the symbols on my Sonicare toothbrush mean?
- Which brush head fits my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- Which devices are compatible with the Sonicare App/Sonicare for Kids App?
- How do I enable or disable the pressure sensor on my Sonicare?
- How do I change the intensity settings on my Sonicare toothbrush?
- How does the pressure sensor feedback work on my Sonicare toothbrush?
- In which countries is the Sonicare app available?
- What are the brushing modes for my Sonicare toothbrush?
- How do I charge my Sonicare toothbrush?
- Can I replace the battery of my Sonicare toothbrush?
- How do I use my Sonicare UV Sanitiser?
- Can I use my Sonicare charger with other toothbrushes?
- Why does my Philips Sonicare app require permissions?
- How do I connect my toothbrush to the Sonicare app?
- How to clean my Philips Sonicare toothbrush?
Parts and Accessories
Troubleshooting & repair
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