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Your Sonicare
9900 Prestige
Get started with how-to videos, find answers to frequently asked questions or get support from our team.
How to get most out of your toothbrush
Personalised guidance from the Philips Sonicare app
The AI-powered Philips Sonicare app works in perfect harmony with the Sonicare 9900 Prestige toothbrush. Your brushing data always stays synced, so personalised guidance from intelligent features is always at hand.
We are happy to help you
Register your product
Advanced dental care at your door
Subscribe and save with our Philips Sonicare subscription plan, allowing you to split the cost of an electric toothbrush and automatically receive a new brush head every 3 months
Sonicare toothbrush subscription
Advanced dental care at your door
Subscribe and save with our Philips Sonicare subscription plan, allowing you to split the cost of an electric toothbrush and automatically receive a new brush head every 3 months
Register your toothbrush and get +1 year extra warranty
2 + 1 Warranty
Inspiration and tips
How can we help you?
Frequently Asked Questions
- How does the Scrubbing Feedback feature work?
- How does the Adaptive Intensity feature work?
- How do I turn the Adaptive Intensity feature on and off?
- What features can I activate or deactivate from the toothbrush handle?
- How do I know when to replace the brush head?
- How do I charge my toothbrush handle with the travel case?
- How do I activate the Scrubbing Feedback on my Philips Sonicare?
- Can I replace the battery of my Sonicare toothbrush?
- How do I connect my Philips Sonicare 9900 Prestige toothbrush to the Sonicare app?
- How does the BrushPacer work on my Philips Sonicare Prestige Toothbrush?
- Can I sync the Sonicare app with the Apple Health app?
- How do I register my Sonicare toothbrush?
- How do I disable the Sonicare brush head reordering service?
- Do I need an Alexa device to reorder replacement brush heads for my Sonicare?
- How do I reorder Sonicare replacement brush heads with Alexa?
- How can I safely dispose of the battery from my Sonicare 9900 Prestige toothbrush?
- How can I recycle my Philips Sonicare Toothbrush?
- What do the symbols on my Sonicare toothbrush mean?
- Which brush head fits my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- Which devices are compatible with the Sonicare App/Sonicare for Kids App?
- How do I enable or disable the pressure sensor on my Sonicare?
- How do I change the intensity settings on my Sonicare toothbrush?
- How does the pressure sensor feedback work on my Sonicare toothbrush?
- How many buttons are on my Sonicare 9900 Prestige?
- Can I use my Philips Sonicare Toothbrush in the shower?
- In which countries is the Sonicare app available?
- What are the brushing modes for my Sonicare toothbrush?
- How do I charge my Sonicare toothbrush?
- How do I charge my Sonicare 9900 Prestige handle on the charging base?
- How does Sonicare 9900 Prestige work with the app?
- Can I use Sonicare 9900 Prestige if I wear braces or have dental modifications?
- What is Sonicare SenseIQ technology?
- How do I change brushing modes on the Sonicare app?
- How to clean my Philips Sonicare toothbrush?
- How do I connect my toothbrush to the Sonicare app?
- How do I brush my teeth using the Sonicare app?
Manuals and Documentation
- User manual PDF file, 3.2 MB
07 October 2021 - User manual PDF file, 1.9 MB
07 October 2021 - User manual PDF file, 1.9 MB
07 October 2021 - User manual PDF file, 1.9 MB
07 October 2021 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - User manual PDF file, 6.7 MB
24 April 2024 - UK Declaration of conformity PDF file, 45.3 kB
26 May 2025 - Localised commercial leaflet PDF file, 655.9 kB
05 May 2025 - EU Declaration of conformity PDF file, 675.2 kB
26 May 2025
