0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    I cannot access any features of the Sonicare app

    Published on 18 September 2023

    You need to provide access to your mobile device in order to use all of the features of your Philips Sonicare app.

    1. Go to settings
    2. Scroll down to all apps and tap on the Sonicare app
    3. Toggle on all permissions

    You are now able to use all features of your Philips Sonicare app.

    This action requires Android 6.0 or newer versions.

    1. Go to settings
    2. Tap 'Apps & Notifications'
    3. Tap 'App info'
    4. Tap on the Sonicare app
    5. Tap 'Permissions'
    6. Toggle on all permissions

    You are now able to use all features of your Philips Sonicare app.

    We will always respect all user's privacy rights and will never abuse personal info. You can view the privacy policy and terms and conditions at any time. Go to Sonicare app > menu (top left corner) > about.

    Contacting Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.