2 year warranty
Philips Support
Get started with your replacement toothbrush
Thanks so much for supporting Sonicare!
We truly appreciate your patience and want you to feel the care. To make things right, we've sent you a brand-new Sonicare toothbrush to replace your broken one. To find support specific to your model, simply follow the steps below.
Thanks again for being part of the Sonicare family!
The information on this page applies to the following models: HX7423/08 , HX7421/01 , HX7423/01 . Click here to show more product numbers ›
Frequently Asked Questions
Get started with your replacement toothbrush
Do I need an Alexa device to reorder replacement brush heads for my Sonicare?
How do I enable or disable the pressure sensor on my Sonicare?
How do I reorder Sonicare replacement brush heads with Alexa?
How do I disable the Sonicare brush head reordering service?
Looking for something else?
Discover all Philips Support options